Goods correctly supplied will be accepted back at the discretion of the management and will be subject to a 15% handling charge. Goods specifically made up will not be accepted back for credit. Non standard goods specifically ordered will not be accepted back for credit

Our standard terms are:
COD for non-account customers when goods are collected or can be delivered
Pre-Payment when goods have to be specially made and also when COD collection is not possible 30 Days for approved customers.

Cheques payment will only be accepted from people known to CIS otherwise they will have to be cleared before goods can be released which can take up to 12 days.

Where warranties are provided these must be in writing. Warranty work will be attended to at no charge in our workshop. Goods to be returned and collected at customers expense. Liability only exists for repair or replacement of any faulty goods and excludes any consequential loss or damage.

Goods are sold on an "ex works" basis and any risk will pass to the customer on despatch of the goods to their agents or any transport company.

Any discounts quoted are for specific quantities and payment within our terms (whether COD or 30 days). Discounts are subject to reversal if payment is not received within our terms of payment.

Time will not be the essence of any order unless specified in writing and any delays due to factors beyond our control or unforeseen circumstances will not be sufficient to cancel an order.
All deliveries will be confirmed as changes may occur due to many factors.

Errors and omissions excepted.

Please confirm all prices as prices can change without notice as we are dependant on local and overseas suppliers as well as the rate of exchange
Prices are subject to prices ruling at the date of acceptance. Prices quoted are for invitation only and all orders are subject to acceptance by Cape Instrument Services (Pty) Ltd.

Prices quoted for imported goods are based on current rate of exchange and will be subject to any increase at the date th order is confirmed.

Export orders will include charges for documentation and packaging

We are constantly improving and expanding our product ranges and specifications can change without notice.